Terms and Conditions

Last Updated: 01 December 2025

Terms and Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using Majalis, you agree to be bound by these Terms and Conditions.

2. Booking Terms

  • All bookings are subject to availability
  • Payment must be completed to confirm booking
  • Cancellation policy applies as per hall owner settings

3. User Responsibilities

  • Provide accurate booking information
  • Comply with hall rules and regulations
  • Report any issues within 24 hours

4. Payment Terms

  • Payments processed securely via Thawani
  • Platform commission deducted from hall owner earnings
  • Refunds processed within 14 business days

5. Liability

Majalis acts as an intermediary and is not responsible for disputes between customers and hall owners.

6. Modifications

We reserve the right to modify these terms with notice to users.

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